Social Media Do’s and Don’ts

social media dos and don'ts

As the title suggests this post is an attempt to crowd source some ideas regarding social media Dos and Don’ts.

I could sit and ponder based on years of experience, I could also trawl the Internet and find more than thousands of case studies. But no, here I am interested in what YOU think?

I am interested in what you think because I know you will have experience, you will have come across things that have worked first hand, or second, or third and you will have also come across things which have failed miserably.

It is your opinion I value, and as a Family member I know you like to give and share your experience.

Essentially then this is another Family mission, I want you to state what you feel are your top 10 Do’s and Don’t regarding social media.

To get us started I am using the wonderful resource of Not Rules Tools from Ogilvy One.

Do

  • Tailor what you do to the specific social networking site.
  • Communicate with users in ways that they anticipate, expect and appreciate.
  • Provide incentives for users to disseminate your message.
  • Remember that the user doesn’t have to interact with you, so provide a compelling reason to do so in their language and their world.
  • Remember that people social network to have fun!

Don’t

  • Invest a huge amount of money without a business objective or metrics plan.
  • Try to recreate functionality that already exists that people are already using.
  • Force people to enter or offer too much information in order to network with you.
  • Drop the ball on keeping in touch with your users.
  • Fail to give them credit for their ideas.

I think you’ll agree a pretty darn fine kick-off point.

So, over to you, what would be your Top 10 Social Media Dos and Don’ts?

 

Social Media in Education – Friend or Foe?

Here is a presentation I gave at the Ontario Bar Association in Toronto, Canada on May 26, 2011:

Social Media in Business 2011

Social Media in Business

So our friends at Social Media in Business are ramping up for an autumn conference in London. One of the most important things with events of this nature is ensuring they absolutely offer a programme that educates the audience, or the participants, should I say.

The SMiB tag line is “educating businesses in how to use social media” and in fact the core value really is education in the true sense of the word. The SMiB background is academic, workshop based and always interactive. The two previous conferences, 2009, 2010 have encouraged this, and the team desire to ramp this up further for 2011. It’s not the type of environment where agencies are encouraged to “pimp”, it’s the type of environment where transparent open knowledge sharing is encouraged.

Naturally all event organisers like to touch on what is relevant, what is hot, what is now. This doesn’t always happen of course and sometimes many event companies do miss the mark by quite a wide margin. Which is why SMiB are asking you for your thoughts on facebook, crowd-sourcing if you like.

Your Mission

As a practitioner of social media, a Family member, a user, an addict, a business, a potential attendee, what would YOU like to get out of the next conference? What subject? What format and even perhaps who? Doesn’t matter if you do not plan on attending or can’t, you opinion is what I am after.

What do you say?

Social Media for the Public Sector

Training session on social media for the public sector by Omar Ha-Redeye on Wednesday, March 9, 2011, for the Masters Certificate in Public Management at the Schulich Executive Education Centre (SEEC).

sıɥʇ ǝʞıן ʞooן ǝןıɟoɹd ʞooqǝɔɐɟ ɹnoʎ ǝʞɐɯ

Facebook is notorious for constantly making changes. Supposedly it keeps the users interested.

There’s a new beta language setting that might be of interest to users. You can now change your preference to English (Pirate).

Sean Malarkey demonstrates in this video:

˙sıɥʇ ǝʞıl ʞool ƃuıɥʇʎɹǝʌǝ sǝʞɐɯ ɥɔıɥʍ ‘ƃuıʇʇǝs (uʍop ǝpısdn) ɥsılƃuǝ uɐ uǝʌǝ s,ǝɹǝɥʇ

Both of which would make for a great prank if you get access to a friend’s profile.

Cross-posted from OmarHa-Redeye.com

PSYCHOLOGY: Social Preferences

Psychology: Social Preferences, solitary guyI read in a recent science paper by Yamagishi, that game theories and analysis can be used to assess individuals that are engaged in daily group activity, in that they can be said to be belonging to a “self-sustaining” institution where they operate according to a shared set of incentives.

In these types of environments it has been shown that individual strategy and behaviour can be based on considering specific outcomes, or the “payout”, not exactly rocket science of course, but let’s dig deeper.

The specific example used two groups of different cultures; Americans and Japanese. Each group were given a set of coloured pens and asked to choose a single colour pen as a reward for completing a survey. The experiment showed that the Japanese were less likely than the Americans to take a coloured pen IF that were the only pen of that colour in the set, indicating that they were not comfortable in reducing the number of options in the set for the remaining group members, therefore not creating a negative impression of themselves.

This is said to reflect that the Japanese are more conforming and less individualistic than their American counterparts. However, there was no discernible difference between the two groups when each group were informed that they were the first or last to receive, therefore instruction plays a part in institutional behaviour here.

You may not find this as fascinating as me, though I am wondering what you may be thinking, do you see parallels here in social network behaviours, can we assume a social network IS a “self-sustaining” institute? And can we predict different behaviours in each, both conforming in nature or the more individualistic approach, and more to the point how can we change that behaviour by instruction… ?